Starhotels Cristallo Palace

Hotel booking policy (up to 10 bookings):

Important: please be informed that hotel bookings through bnetwork online portal are exclusively for participants registered to CPHI Milan 2026. We reserve the right to cancel your reservation/s in case registration for the event has not been done.

Minimum stay: please note you will be committed to a minimum stay of 3 nights per reserved room(s) (exceptionally, a few hotels may require a different minimum stay and/or compulsory nights). The minimum stay is applicable per guest and per room.

Payment policy:
Upon acknowledgement of booking, a deposit corresponding to 50% of the total cost of your reservation is requested to secure your hotel reservation.

By 16th July 2026 an additional 50% deposit is requested, for a total amounting to 100% of the total reserved allotment.

Failure to pay the remaining 50% deposit by 16th July 2026 will result in cancellation of reservation and forfeiture of all deposits paid.

From 17th July 2026 any additional booking must be paid in the moment of making the reservation. Bookings without payment will not be confirmed.

Final invoice will be issued and provided by the hotel upon check out.

Cancellation policy:
From confirmation to 12th January 2026, in case of cancellation of reservation no cancellation charges are applied.

From 13th January to 16th July 2026, in case of cancellation of reservation 50% of your total stay will be charged as administrative fees. Reduction of stay is permitted as long as the minimum stay is respected.

From 17th July 2026, in case of cancellation or reduction of stay, the participant will be charged 100% of the total stay reserved.

Cancellations shall be communicated to bnetwork in writing via email at the following address: cphihotels@bnetwork.com  Penalties may apply. Telephone cancellations are not accepted as valid.

Reservation modification changes: all reservation modifications can be made through the website "My account" function at https://cphimilan.bnetwork.com or in writing via email. Changes will be confirmed by bnetwork within 24 hours and are subject to availability.

Personal information protection: bnetwork complies with applicable data protection laws and regulations regarding collection, use, transfer, disclosure, retention, security, and destruction of “personal information” (P.I.) and “personally identifiable information”). Bnetwork will only use P.I. that is provided by the company or directly by an individual solely to the extent necessary to perform its obligations under this contract. bnetwork shall not employ the P.I. for b network’s own purposes nor for the purposes of third parties. bnetwork shall not transfer data or P.I. to any third parties, except upon prior written approval of the company. By signing this contract, you confirm that you are entitled and have corresponding approval to disclose on behalf of a third-party data.